Back to all services
Operations · intelligent automation

Process automation

If your team copies data between WhatsApp, Excel and ERP, you pay twice: time and mistakes. We automate repetitive flows — bookings, leads, follow-ups, documents, reporting — so people only work where judgment is required.

Typical outcomes

60–85%
routine messages handled automatically
24/7
coverage on main channels
no-shows and dropped leads
ROI
visible within the first quarter

Who it’s for

  • Clinics, salons, auto shops and restaurants drowning in messages
  • Sales teams losing leads across inboxes
  • Ops that still run on “temporary” spreadsheets
  • Companies that want WhatsApp / phone AI with a human in the loop

What we can automate

  • AI agents on WhatsApp, Instagram DM and phone (with human escalation)
  • Bookings, reminders and waitlists
  • Lead capture → CRM → automated follow-up
  • ERP / Magento / Google Sheets syncs
  • Daily / weekly reports on email or Slack
  • Document flows: quotes, contracts, dossiers

How we work

  1. 1

    Process audit

    We map manual steps, their real cost, and where they break most often.

  2. 2

    Flow design

    We define rules, exceptions and where a human must stay in the loop.

  3. 3

    Pilot build

    Start on one channel or request type, measure, then scale.

  4. 4

    Optimize

    Tune prompts, rules and KPIs from the first weeks of data.

FAQ

Will this replace people?

No. We remove repetitive work. People keep exceptions, sales and customer relationships.

Do we need an expensive system?

We work with what you have: WhatsApp Business, Google, existing CRM. If something critical is missing, we propose the minimal option.

How hard is maintenance?

You get docs and a simple monitoring board. Most clients keep us on a small optimization retainer.

Find the process eating your time

In 30 minutes we map your costliest manual flow and say whether it’s worth automating now.

Blog · Portfolio · Contact